Hand it over

Work

Services

About

Notes

Hand it over

All work

Quillstep

Scheduling software

Booking assistant

Demo requests answered and booked from the website chat, at any hour.

Yours

Ours

Booking agent replies to Ray in the website chat with two demo times

Answer demo requests

Forms and chat at nightAnswered in under a minute

6 h

Answer demo requests

Forms and chat at nightAnswered in under a minute

6 h

Answer demo requests

Forms and chat at nightAnswered in under a minute

6 h

Booking agent: demo booked for Monday the 26th at 15:30

Book and remind

Back and forth over a timeBooked, invited, reminded

5 h

Book and remind

Back and forth over a timeBooked, invited, reminded

5 h

Book and remind

Back and forth over a timeBooked, invited, reminded

5 h

Booking agent notes on Dana Cole: ops lead, 40 seats

Qualify leads

Team size, tools, budgetAsked before the call, noted

4 h

Qualify leads

Team size, tools, budgetAsked before the call, noted

4 h

Qualify leads

Team size, tools, budgetAsked before the call, noted

4 h

Booking agent: 4 of 5 missed demos rebooked this month

Rebook no-shows

Missed demos, lost leadsRebooked within the hour

3 h

Rebook no-shows

Missed demos, lost leadsRebooked within the hour

3 h

Rebook no-shows

Missed demos, lost leadsRebooked within the hour

3 h

A man on the phone by a frosted window in warm light

Talking to the people who use it

Calls, feedback, what to build nextStays with you

Talking to the people who use it

Calls, feedback, what to build nextStays with you

Talking to the people who use it

Calls, feedback, what to build nextStays with you

18 hours a week back

Demo requests answered and booked from the website chat, at any hour.

31 demos booked last month

Quillstep's week of bookings, with a demo booked by the agent from the website chat

In their words

Booking demos was a part-time job for someone who was meant to be selling.

Sam Okafor,

Sales lead

Ours

The booking agent filled 31 demo slots last month. Sam just turns up.

The story

Quillstep makes scheduling software for clinics and studios. Demo requests arrived through the website chat at all hours, and a salesperson spent part of every day agreeing times.

The booking assistant answers in under a minute, offers real times from the sales calendar, asks three questions before the call and rebooks no-shows within the hour. It filled 31 demo slots last month.